RETURN POLICY

UPDATED 01/7/2026

We want you to be confident in your purchase. Please review our return policy carefully before placing an order.

Returns

We accept returns only for defective products purchased through our online store.

If you receive a defective item, please contact us within a reasonable time after delivery. Once your request is approved, we will provide instructions for returning the product.

To qualify for a return:

• The item must be defective due to a manufacturing or material issue.

• The defect must not be the result of misuse, improper installation, or normal wear and tear.

• Proof of purchase is required.

• Return authorization must be obtained prior to sending the item back.

All returned items are subject to inspection before a refund or replacement is issued.

Exchanges

Exchanges are not accepted.
Defective items will be handled through the return process only.

Non-Returnable Items

The following items are not eligible for return:

• Non-defective products

• Items damaged due to customer use or improper handling

• Items returned without prior approval

• Clearance or final sale items (if applicable)

Shipping Costs

• Original shipping charges are non-refundable.

• Return shipping costs may be the responsibility of the customer unless otherwise required by law.

Contact Information

If you believe you have received a defective product or have questions about this policy, please contact our customer support team with your order number and a description of the issue.